Dear customers,
Thank you for your review on Funda. We truly appreciate you taking the time to share your experience, and we always value client feedback.
Some of the points mentioned in your review came as a surprise to me. If certain aspects, such as being present at viewings or receiving additional information beforehand were particularly important to you, I would have appreciated hearing this during our conversations in the process. That would have allowed us to anticipate your expectations and adjust accordingly. Our aim is always to attend as many viewings as possible. As discussed, you would also be visiting several properties independently. Prior to each viewing, we shared the expected selling price to assess whether the property aligned with your budget.
In addition, we had several conversations in advance about the bidding strategy. In the case of a sale by tender, negotiations are unfortunately not possible, as this is inherent to that type of sales process.
I regret that, in hindsight, your experience feels different. Should you wish to discuss this further, I would of course be happy to have a personal conversation.
Kind regards,
Thomas
De Aankoopmakelaar
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