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Brockhoff Makelaars

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Brockhoff Makelaars

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Reviews average

9.1

The average score is based on 72 reviews in the last 24 months.
Last year, the agent invited 75% of their customers to write a review.
How are these reviews calculated? Read more.

Sale (66)

Buy (6)

Sale reviews

Akash Maharaj
Maarten Lutherweg 214
5.8
I would not recommend this agent.
I was disappointed with the service. While rhe sold my house relatively quickly, they completely got the likelihood of overloading wrong (suggesting underside were more likely) and then suggesting i go in at the valuation - which seemed like a contradiction if I expected to get the valuation. The 1st agent eas very negative about the market and also contradicted her own advice before I request a replacement. Overall the agency seems to be complacent in a boyount market and not interested in trying to get the seller the best possible price. I would not recommend them to anyone.
Expertise
6
Knowledge of the local market
5
Price / quality
8
Service and guidance
4
Reaction of Brockhoff Makelaars
Thank you for your feedback. We provide realistic, honest, and market-conform advice. It is, of course, your choice whether or not to continue with us as your agency. You had a number of specific requirements during the sales process that we could not accommodate because we operate in accordance with the laws and regulations of the NVM as applicable in the Netherlands. We are pleased for you that we have been able to sell your property for an excellent return, above the asking price, on favorable terms and within a short period of time, and we will handle everything neatly for you. See you soon at the handover!
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A funda user
Jane Addamslaan 101
3.5
I would not recommend this agent.
Limited service and interest, not following some opportunities well enough. Initial service was correct and also during the first viewings, but after that we missed enough follow up to viewers/potential buyers, low marketing and real interest in making a good deal for the sellers. Finally we needed to took over and the young people at the agency were more supportive.
Expertise
5
Knowledge of the local market
5
Price / quality
2
Service and guidance
2
Reaction of Brockhoff Makelaars
How unfortunate it is to read that you are not satisfied. We regularly held evaluations together and also relayed the feedback that viewers had regarding your home. After every viewing, we provided you with personalized feedback, this is something we always do as part of our process. Sometimes a home has a very specific layout that may not appeal to everyone, and we have always discussed and shared that feedback with you. We fully understand that this can sometimes be disappointing for a seller. We are very happy for you that after almost 30 viewings, we found a buyer who is very pleased with your home and managed to purchase it at a great price, above the asking price. We want to thank you for your trust and wish you much happiness in your new home! Team Brockhoff
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Ms. Lenarduzzi
Startbaan 80
10.0
I would recommend this agent.
Goede communicatie en service. Jorrit houdt ons goed op de hoogte en is net als de vorige keer erg servicegericht. Een topper!
Expertise
10
Knowledge of the local market
10
Price / quality
10
Service and guidance
10
Reaction of Brockhoff Makelaars
Bedankt voor deze fijne review! 😊 Mooi om te horen dat de communicatie en service opnieuw goed zijn bevallen. Jorrit zal dit compliment zeker waarderen! Met vriendelijke groet, Team Brockhoff
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Ms. Thomas
Rembrandtweg 581
10.0
I would recommend this agent.
Ik heb deze makelaar inmiddels meerdere keren ingeschakeld en ben uiterst tevreden. Ze zijn eerlijk, vakkundig en werken zeer professioneel. De samenwerking met Esther heb ik als bijzonder prettig ervaren. Ik zou deze makelaar dan ook zeker aanbevelen.
Expertise
10
Knowledge of the local market
10
Price / quality
10
Service and guidance
10
Reaction of Brockhoff Makelaars
Hartelijk dank voor je fijne review en het vertrouwen dat je in ons hebt gesteld. Geweldig om te horen dat je onze aanpak als eerlijk, deskundig en professioneel hebt ervaren. Ook heel leuk dat de samenwerking met Esther zo goed is bevallen – dat geven we zeker aan haar door! We waarderen je aanbeveling enorm en staan in de toekomst graag weer voor je klaar. Met vriendelijke groet Team Brockhoff
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A funda user
Haagbeuklaan 80
9.0
I would recommend this agent.
Goede adviezen en communicatie. Prettige manier van omgang en kennis van zaken. Alles prima in orde.
Expertise
9
Knowledge of the local market
9
Price / quality
9
Service and guidance
9
Reaction of Brockhoff Makelaars
Hartelijk dank voor deze mooie woorden! Fijn om te horen dat u onze adviezen, communicatie en werkwijze als prettig heeft ervaren. Goed om te weten dat onze kennis en begeleiding naar wens waren en dat alles naar tevredenheid is verlopen. Bedankt voor het vertrouwen! Met vriendelijke groet, Team Brockhoff
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